Introduction

This website is owned and controlled by The Invisible Edge Ltd. This privacy policy explains how we use any information we gather about you when you use this website.

What Information We Collect

We retain the personal information which you input when you create an account with us, a record of any payment details you may provide to us over the telephone and also details of any correspondence we may have. We also use cookies to collect information about how you use the website and, if you have signed up for newsletters, how you react to any marketing emails we may send.

How We Use The Information

We use the personal information to process your orders, to provide customer service, to manage your account and to identify products which may be of particular interest to you.

If you have signed up for our newsletter then we will use your information to send you occasional emails providing information and offers about our products and services.

If you have signed up for partner offers, we may pass your information to selected companies who offer goods or services which we believe may be of interest to our customers. If you have not, we will not share your information with third parties for any marketing purposes.

We may need to disclose your information to some of our service providers such as payment method providers, identity verification services, website hosting, data analysis, information technology and related infrastructure and support services, and email delivery services. Such providers are committed to maintain the security and confidentiality of your data.

We may need to disclose your information to third parties in the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock.

Marketing

You may opt out of receiving our newsletter at any time by using the unsubscribe feature within the email or from the personal information section of your account.

If you have signed up for partner offers you may opt out within the personal information section of your account. You may continue to receive offers for a short while after exercising this option.

Cookies

Cookies are files placed on your computer to collect internet log information and visitor behaviour information. This information is used to track how visitors use our site and to compile statistical reports on activity on the site. You can delete cookies on your web browser and you can also set the browser so it does not accept cookies. However if you disable cookies you may find that certain features of our site do not work as they otherwise would.

Accuracy of Information

We are keen to ensure the accuracy of your information. You can edit your personal information from within your account or email us and we will do this for you.

You have the right to a copy of the information we hold which can be requested by signing into your account and clicking on “Request My Data” or by emailing us.

Lawful Basis For Processing Data

Personal details relating to customers, their purchase history and correspondence is processed as this is necessary for contractual purposes, while the other information gathered is processed on the basis of legitimate interest.

Personal details of other persons who have signed up to our newsletter or for partner offers is processed on the basis of consent, while the other information gathered is processed on the basis of legitimate interest.

How Long We Keep Your Data And Requests to Delete Your Account

We will retain your data for up to 7 years from the date of your last purchase or, for newsletter subscribers who are not customers, for up to 3 years from the date of unsubscribing.

If you wish to request that we delete your data you may do so by signing into your account and clicking on “Forget Me”.

Changes to Our Policy

We keep this policy under review and it may change from time to time. This policy was last updated on 18th April 2018.

Contact Details

If you have any questions about this policy or otherwise wish to contact us in respect of your data please either email us at:

[email protected]

or write to us at:

The Invisible Edge Ltd.
PO Box 9038
Blandford Forum
Dorset
DT11 1DJ