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Privacy Policy

Introduction

This website is owned and controlled by The Invisible Edge Ltd. This privacy policy explains how we use any information we gather about you when you use this website.

What Information We Collect

We may collect and retain:

  • personal information which you input when you create an account or make a purchase with us including your name, address and date of birth;a record of any payment details; information you may submit through a contact form or in any correspondence we may have;
  • details of any transactions you carry out with us;
  • any other information you may choose to provide to us over the telephone;
  • your marketing preferences and, if you have signed up for our newsletter, how you react to marketing emails we may send; and
  • technical information about how you accessed our website and how you use it.

We also use cookies to collect information about how you use the website.

How We Use The Information

We use the personal information to verify your age and identity, to process your orders (including your payment) and to help ensure we meet our contractual commitments. Other information may be used to provide customer service, to manage your account and to identify products which may be of particular interest to you.

If you have signed up for our newsletter then we will use your information to send you occasional emails providing information and offers about our products and services.

If you have signed up for partner offers, we may pass your information to selected companies who offer goods or services which we believe may be of interest to our customers. If you have not, we will not share your information with third parties for any marketing purposes.

We will need to disclose your information to the provider of age/identity verification services we use and to third party data providers on which they rely including credit reference agencies.

Any verification check with a credit reference agency will be registered as an ‘unrecorded enquiry’ on your credit report. This means that the search was not made for lending purposes and it is only included on your credit report so that you know the search was made. It is not visible to lenders so it does not affect your credit rating or score when you apply for credit.

We will also need to disclose some of your information to some of our service providers such as payment method providers, providers of website hosting, data analysis, information technology and related infrastructure and support services, and email delivery services. Such providers are committed to maintain the security and confidentiality of your data.

We may need to disclose your information to third parties in the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock.
Marketing

You may opt out of receiving our newsletter at any time by using the unsubscribe feature within the email or from the personal information section of your account.

If you have signed up for partner offers you may opt out within the personal information section of your account. You may continue to receive offers for a short while after exercising this option.

Cookies

Cookies are files placed on your computer to collect internet log information and visitor behaviour information. This information is used to track how visitors use our site and to compile statistical reports on activity on the site. You can delete cookies on your web browser and you can also set the browser so it does not accept cookies. However if you disable cookies you may find that certain features of our site do not work as they otherwise would.

Accuracy of Information

We are keen to ensure the accuracy of your information. You can edit your personal information from within your account or email us and we will do this for you.

You have the right to a copy of the information we hold which can be requested by emailing us.

Lawful Basis For Processing Data

We rely on different legal bases for using your information.

Legal obligation – we have a legal obligation to take steps to ensure that customers of bladed products are at least 18 years old. We need to carry out age verification checks in order to comply with this obligation. We also may need to use your information to comply with other legal obligations that apply to us.

Performance of a contract – the use of your personal information may be necessary in relation to the performance of our contracts with you for the supply of goods and services, for example to process your order, send you your product, and respond to any queries you may have.

Legitimate interests – we have a legitimate interest in using your information in the other ways described in this policy, for example to improve and personalise our products, services, and the website, and to conduct certain marketing activities.

Consent – we will rely on your consent, in certain cases, to send you marketing communications. You may withdraw your consent to these communications at any time.

How Long We Keep Your Data And Requests to Delete Your Account

Unless required to retain the same for any longer period due to any applicable legal requirement we will retain your data for up to 7 years from the date of your last purchase or, for newsletter subscribers who are not customers, for up to 3 years from the date of unsubscribing.

If you wish to request that we delete your data you may do so by sending us an email. However, we may still retain information in relation to any orders you may have placed with us.

Changes to Our Policy

We keep this policy under review and it may change from time to time. This policy was last updated on 1st March 2019.

Contact Details

If you have any questions about this policy or otherwise wish to contact us in respect of your data please either email us at:
adam@theinvisibleedge.co.uk

or write to us at:

The Invisible Edge Ltd.
PO Box 9038
Blandford Forum
Dorset
DT11 1DJ

Reviews

  • “Just a quick note to say many thanks for the terrific job you did with that wedge. It went through my stubble like a knife through butter. Superb shave!”

    Adrian B

  • “Thank you so much for your help; the last couple of shaves I have had this week have been nearing perfect. This has been so gratifying, as I feel I can now use the razor to its fullest, and it may become the treasured possession I hope it to be.” “Your service has been absolutely perfect; I couldn’t ask any more of you, thank you once again.”

    Aeneas C

  • “I just wanted to say that the Puma shaves perfectly, great job on getting a new edge on it! I am extremely happy with the results and that this 60 year old razor is now back in action, after who knows how long. Top job!”

    Daniel B

  • “Thank you Adam. Sincerely appreciate your excellent customer service.”

    John A

  • “I just want to say that I’ve received the razor and used it and, without exaggerating, it’s now unbelievable. Can’t thank you enough, and to think I’d be scraping away and wondering why it wasn’t efficient straight from the retailers.”

    Liam C

  • “Hi Adam the T.I.Spartacus has arrived and I have to say that it is immaculate, that includes the scales as well. It sure is a eye catcher and I couldn’t be more pleased with it. Thanks very much.” [6/8 festonne spine, desert ironwood scales]"

    Peter H

  • “Absolutely excellent service from start to finish. Always answered queries clearly and concisely and gave sound advice. I was steered away from potentially spending more than I had to, given my relative beginner status. Will definitely shop here again! Cheers, Adam”

    Tom G

  • “Received my blades back today. Just completed a shave. Was the best shave I’ve had since I started using a straight razor, approx 4 years ago. A great service, thank you!”

    Trevor S

  • “Without my knowledge my wife purchased a Thiers Issard desert ironwood scales for me, and I must say what a fantastic blade it is. I have had the opportunity to use it a few times it beats my old straight razor hands down which I recently had honed by you which was a very good shave on return but I must say on receiving my new straight razor I am blown away by the result. God bless my wife and thank you for the supply of such a fine piece of engineering. I would not deal with anyone other than the Invisible Edge.”

    William B

  • “I just returned to the office after a week-long holiday and opened my package. I can’t even begin to describe how much the razor has exceeded my expectations! Thanks for all your help!”

    Vince H

  • “Hi Adam …. I got the razors back in Saturday. They shave great! Thanks for the prompt and friendly service.”

    Aaron H

  • “Just to let you know that the razor arrived safely this morning. But I also want to thank you so much for the excellent service you have given me. The razors come back wonderfully restored – a pleasure to use. Your admin is so efficient and clear about where things are up to. However, your efficiency and courtesy in providing your service has made it a real pleasure. Makes me wish I had another razor to send!”

    Adrian R

  • “Hey Adam. Got the Dovo. Simply a beaut. Many many thanks for sending it out to me today” [Dovo Stainless Steel Buffalo Horn IE010041]

    Alan C

  • “I got the razor back safe and sound last week and used it for the first time at the weekend – Perfect! Thanks for your help”

    Alan M

  • “Many thanks for honing and re-pinning my Puma razor. I’m delighted with how smooth and sharp it is, it’s probably the best shave I’ve ever had. I have sensitive skin and not a single nick or bit of irritation.”

    Alex K

  • “I ordered a dovo razor, razor oil and a strop. Fast and well packaged delivery. Really well sharpened and oiled razor. Rated 10 and praise. I will buy other items from them. Recommended. You are very good, keep it up guys.”

    Andrea P

  • “Just shaved with the newly-honed razor. Amazingly smooth- absolutely delightful experience. Thanks very much.”

    Andrew S

  • “Just wanted to say thank you for the advice you have been able to provide on straight razors, honing and stropping. I recevied your honing stones this morning and following your advice I’ve been able to restore the edge of my Boker King Cutter and once again enjoy a pleasant shave with no pulling/tugging. I did purchase a Dovo Astrale from you 5-6 months ago, this is still wonderfully sharp, no need to re-hone this baby yet. I so use the two straights alternately so it is a true credit to your professionalism and workmanship. Just wanted to let you know my appreciation for your advice and work, and once again thank you for inspiring the confidence in myself to give it a go.”

    Andy D

  • “Just got around to trying this razor after getting it from you last week – holy cow, the edge on this thing is nuts. I thought I was getting good at putting my own edges on razors but this was was in another league compared to anything I’ve had from anyone else or my own honing.”

    Andy S

  • “It’s Arran here again wanting to firstly say a huge thank you for my recent purchase it’s been a revelation and am glad to say my technique is improving each shave and very much enjoying the straight razor experience! Even so much so that I’m already wanting to add to my razor collection”

    Arran D

  • “Just to let you know the razor arrived safe and sound and looks absolutely fantastic. Many thanks – and hopefully will be shopping with you in January!”

    Avril M

  • “Just got it. Absolutely sensational!”

    Catalin S

  • “… the Spartacus razor was here awaiting our return and it is absolutely STUNNING!!! The rams horn is really something else and the blade itself is a complete work of art. He is over the moon. And the brown leather holder is perfect for it”

    Christy F

  • “Received package thanks. Never used a straight razor before. Just had a go and perfect. No cuts and I used both hands as the experienced boys do. Maybe beginers luck mind, however I did take my time as i was really nervous. I think im converted now.”

    Dan H

  • “I have just shaved with my beautiful Dovo Natural Razor and what a lovely experience, ready to go, super sharp and the shave I have been looking for for so long. Delivery was exactly as stated. Your advice was spot on. So nice to deal with a great company like yours.”

    David H

  • “I really appreciate the care you’ve shown in this. It’s probably fair to say that this is the best customer service I’ve ever received when buying something online before. I really appreciate it.”

    David L

  • “Hi I would just like to say I’m extremely happy with my new razors especially the boker what a beautiful piece. The quality is outstanding and the service I’ve had from you has been exceptional I’ve only had a handful of open shaves so far but thoroughly enjoying every part of the new shaving even the little nicks I’m getting but a little more practice and I’ll get there. All your products that I’ve tried so far have also been very good so I will use no other company for shaving products other than the invisible edge.”

    David M

  • “I would like to say a big thank you for the help and advice with my first straight razor purchase. You saved me money in addition to providing the highest standard of service. I will now recommend anyone new or skilled to you, and will continue my trading with only you. My razor arrived in no time and sharper than I thought possible.”

    David O’C

  • “Would just like to say thank you for this new razor [IE030205] it’s absolutely beautiful and after a short test it’s pinging hair away like its nothing. I’m actually pleased the previous razor was out of stock, and have just ordered a pouch to go with. Thank you again.”

    David R

  • “Just to let you know that the razor arrived today and I couldn’t be happier with my purchase. First shave done and I’m very happy with the size/weight/finish of the razor. Many thanks for your advice/information the other day and I look forward to doing business with you in the future.”

    David S

  • “Received my newly sharpened razor today. Looks great cannot believe how sharp and clean and shiny it looks. All trace of rust has gone. Thanks for an excellent job.”

    Derek W

  • “I just want to thank you for your support in every step of my purchase. I liked my strop and whetstone but the straight razor, I can’t describe it with any word. I am using a different brand and this is my first Thiers and it is like the Nirvana of the straight razors. From now on I have a 7/8 war axe :)”

    Devrim A

  • “FYI, I received the TI and used it for the first time this evening. The razor shaves like a dream and I am really impressed with the quality of the workmanship – great razor!”

    Frank B

  • “I have just received the parcel, this razor is like a piece of art… Thank you so much !”

    Gagik M

  • “Hi Adam received the Ralf Aust and just wanted say what a razor and what a shave” [Ralf Aust 6/8 Horn, French Point IE280002]

    Gary H

  • “I have made several purchases from Invisible Edge now. They are always friendly, able to offer expert advice on all aspects of cut throat razor shaving and their products are fantastic.”

    Gary J

  • “I am writing this to express my 100% satisfaction with your products,and information from your website. So happy to be one of your customers. Thank you.”

    Gary M

  • “Brush arrived OK. Very pleased with the quality for the price. Super soft yet firm enough. Beats the competition by some margin. Many thanks.”

    Geoff B

  • “Just thought I’d let you know my Ralf Aust razor arrived. It’s a beautiful piece of craftsmanship and a pleasure to use. Thank you for the swift posting and I will definately use your company again.”

    Graeme M

  • “Many thanks for the service over the past few months. I have ordered numerous items from the website and I am delighted with them; the craftsmanship is exquisite. Thank you for providing an excellent source of goods that are usually so difficult to come by. I used to find shaving tedious but now it is an absolute joy and a relaxing experience”

    Hugo H

  • “Received [Aust 5/8] last Friday and used this weekend and last. It’s an absolute joy to use — far exceeds other straight razors I’ve used. Extremely pleased all round — many thanks for your help and advice.”

    Harry H

  • “Package received and I’m very happy and delighted with my Iwasaki razor and strop. I will be buying from you again. Cannot believe how sharp this razor is…..plus protective packaging was very good”

    Graham S

  • “Hi, received my razor and strop today, just opened it and it’s an amazing looking blade. Think I made a good choice, thanks so much.”

    Graham B

  • “All was received and very pleased with the products and service – I definitely look forward to using your services again in the future.”

    Ian H

  • “A great big thank you to you and your team the stone is beautiful wonderful colour, the stone was packed to perfection. Very happy with both my stones from you and your team.”

    Ian K

  • “I ordered the Dovo Bismark (and other bits) from you on Friday afternoon. Just a quick message to say a big thanks for your advice (and patience). Everything turned up this morning and just tried my new Bismark this evening. Just amazing. It felt so much easier to use than the shavette I’ve been using and has to be the closest shave I’ve ever had. It must be beginers luck as I have got away without nicking myself too. I’m definitely a convert now.”

    Ian P

  • “Hi Adam,That was quick, they arrived yesterday morning! You’ve done a brilliant job, thank you. They look great and I can’t wait to try them out”

    Ian R

  • “I would like to thank you for all your help and advice about picking a straight razor. I have taken my first shave and I am extremely pleased with the results. Super sharp. Fantastic service.”

    Ian Y

  • “Thanks for your good services. I will come back to you soon for my next razor and shaving accessories”

    Ioannis C

  • “Goods received. All good. Very fast! Very impressed with the strop bed. I’ll be back.”

    Jack C

We have always used the term "straight razor" but in truth most people know this type of razor as a "cut-throat razor" or, less frequently, as an "open razor". It really doesn't matter, all these terms relate to the same implement.

We have a variety of razor starter kits which include everything necessary to start your venture into straight razor shaving. They also make an ideal shaving gift. This section also includes some entry level razors which are good choices for a beginner. Alternatively you can put together your own choices and perhaps upgrade the razor or strop. Please just ask if you need help.

We ship Worldwide, and shipping is free to all countries for orders over £125, but there is a charge for orders of a lower value. Full details may be found in our Delivery and Returns Policy. Prices are determined in GBP. For your convenience you are able to see indicative prices in U.S. Dollars and Euros but payment will be taken in GBP and there will inevitably be some variation to the U.S. Dollar and Euro prices shown. We accept payment by all major credit and debit cards as well as through Paypal.

If you are just starting out with a straight razor then we have a wealth of information on the website for beginners. Please visit our Information section which includes advice about choosing a cut-throat razor, how to strop a razor and much more. We are also always happy to offer advice and assistance where we can. Please just ask.

Our aim is to help our customers keep their razors in use. Now and again every razor will benefit from being honed. As not all our customers wish to learn how to hone we offer a straight razor honing and stropping service where we will sharpen your cut-throat razor on our premises and return it to you. This service is available for all razors we sell, vintage razors and some other brands of new razor but there are brands of new razor that we will not accept. Please see our Sharpening Service section for more details. We also offer a service to fit scales (razor handles) purchased from us.

This term relates to the fact that once unfolded from the scales (i.e. the handle) the razor's edge is open or unprotected, as opposed to a safety razor where the edge is shielded to some extent.